Automation engineering for calm systems

I build correctness-first automation: CI/CD pipelines, SRE automation, and reliability guards that don’t silently fail.

Correctness

Idempotent jobs, safe rollbacks, and automation that can run twice without breaking things.

Visibility

Metrics and logs that show what ran, what failed, and what to fix first.

Runbooks

On-call friendly checklists so pipeline failures don’t become day-long debugging sessions.

The problem

Automation fails quietly: jobs succeed while doing the wrong thing, scripts retry unsafely, and pipelines become flaky as soon as load or change increases.

  • Flaky CI/CD and brittle deploy scripts
  • Retries that create duplicates or drift state
  • Low visibility: no clear owner, metrics, or runbooks

Outcomes

The goal is boring, repeatable execution — with clear signals when it’s not.

  • Reduced flakes and fewer rollbacks
  • Idempotent automation (safe to re-run)
  • Actionable telemetry + a runbook for on-call

How it works

Reliability rules
Retry caps, stop rules, and backoff + jitter defaults.
Idempotency
Dedupe keys and safe re-run semantics.
Observability
Minimal fields for logs/metrics and what to alert on.
Runbooks
Checklists for pipeline failures and rollout issues.

See also: services for hands-on delivery and Axiom Ops for reusable assets.

Pricing (typical)

Most work fits one of these lanes. If you just need clarity, start with the audit.

Reliability Audit
5–10 days
$2,500–$7,500
Hardening Sprint
2–3 weeks
$8,000–$25,000
Ops Partner
monthly
$2,000–$6,000 / month